Privacy policy

Last updated: August 29, 2025

Driven Nootropics (“Company”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which helps us provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website. If there is any conflict between our Terms of Service and this Privacy Policy, the Privacy Policy will govern with respect to the collection and use of your personal information.

By using the Services, you agree to the practices described in this Privacy Policy. Please read it carefully.

1. Personal Information We Collect

“Personal information” means any information that identifies, relates to, or could reasonably be linked to you. We may collect the following categories of personal information:

  • Contact details – name, billing/shipping address, phone number, and email.
  • Financial information – credit/debit card details, payment confirmation, and transaction records.
  • Account information – username, password, preferences, and settings.
  • Transaction information – items viewed, added to cart, purchased, returned, or exchanged.
  • Communications – messages or inquiries sent to us.
  • Device information – IP address, browser type, operating system, and other identifiers.
  • Usage information – how you interact with our website and services.

2. Sources of Personal Information

We collect personal information from:

  • Directly from you – when you create an account, place an order, or contact us.
  • Automatically – through cookies, analytics tools, and your device.
  • Service providers – such as Shopify, payment processors, and shipping partners.
  • Third parties – including marketing partners or affiliates.

3. How We Use Personal Information

  • To provide and improve the Services, including order processing, shipping, and returns.
  • To personalize your shopping experience and recommend products.
  • For marketing and advertising purposes (email, SMS, online ads).
  • For fraud prevention, security, and compliance with applicable laws.
  • To provide customer support and communicate with you about orders and inquiries.

4. Disclosure of Personal Information

We may share your personal information with:

  • Shopify – our e-commerce platform provider.
  • Vendors and service providers – e.g. payment processors, shipping carriers, and IT support.
  • Marketing partners – for promotional and advertising purposes (subject to your rights).
  • Corporate affiliates – within our business group.
  • Legal authorities – when required by law or to protect our rights.

5. Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information on our behalf. To learn how Shopify handles your information, please review the Shopify Consumer Privacy Policy. Depending on your location, you can also manage your privacy rights at the Shopify Privacy Portal.

6. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy or security practices. Please review their policies before sharing personal information.

7. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16. If you believe we have collected information from a minor, please contact us to request deletion.

8. Data Security & Retention

We implement security measures to protect your information, but no system is 100% secure. We retain personal information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

9. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting correction or deletion of your data.
  • Requesting a copy of your personal information.
  • Opting out of targeted advertising or data sharing.
  • Managing your email/SMS preferences.

You can exercise these rights by contacting us (see below). We may verify your identity before processing requests.

10. International Data Transfers

Your information may be transferred to countries outside your residence. Where required, we rely on standard contractual clauses or similar safeguards to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: